Chats & bots

Faster support. More leads. 24/7 – 365 days a year.

Bots that feel like real employees

Not just FAQ bots. Our assistants understand context, ask follow-up questions, execute processes and hand off seamlessly to humans when needed.

  • Multi-step dialogues & forms (e.g., leads, bookings, returns)
  • Tone & style like your team – multilingual
  • Smart fallback to live agents

Best of all: our bots don’t take vacations, never call in sick and work 24 hours a day – 365 days a year.

Hosting & data protection (EU-only)
  • Bot core, processing and logging run exclusively on our EU servers. No execution on foreign servers.
  • Channels such as website widget, WhatsApp, Telegram or Slack are transport layers only. We store chat logs exclusively in the EU – GDPR-compliant.
  • Consents & opt-ins included (consent banners, deletion policies).

Note: messenger platforms have their own terms of use. We minimise data and configure EU routing where possible.

Use-cases & channels
  • Website chat (widget bottom-right)
  • • WhatsApp, Telegram, Slack
  • Support bot, sales bot, internal assistant
  • Human hand-off (email/ticket/live chat)
Features
  • Multilingual (DE/EN + …)
  • Knowledge base: PDFs/URLs/FAQ
  • Forms: lead capture, meeting request
  • GDPR & consent banner, EU logging
  • Analytics & feedback

Setup from €1,500 · from €99/month (channel/message dependent).

Process
  1. Define goals & tone of voice
  2. Collect knowledge (FAQ, PDFs, links)
  3. Chat flows + fallback to human
  4. Pilot live (website/WhatsApp), polishing
  5. Reporting & optimisation